Is Gym Emotion an authorized reseller?
Yes. Gym Emotion is an authorized reseller for all brands we carry. All products are brand new and sourced directly from manufacturers or approved distributors.
Are your products suitable for home and commercial use?
Yes. We offer equipment for both residential and professional use, including home gyms, fitness centers, wellness studios, clinics, and hotels.
What payment methods do you accept?
We accept major credit cards, debit cards, bank transfers, and selected alternative payment methods. Financing is available on qualifying products.
Do you offer free shipping?
Yes. We offer free shipping to the lower 48 United States on orders over $100. Orders under $100 incur a $30 shipping fee. Some made-to-order items require a custom shipping quote (Thermasol, Legend Fitness).
How long does delivery take?
Delivery times vary by brand and product. In-stock items typically ship within 1-3 business days, while larger equipment may require additional lead time. Estimated timelines are listed on each product page and summarized below.
Dreampod:Ā Shipped in 1-3 business days after payment is made.Ā Transit time is 5-10 business days.
Oxyrevo:Ā Production time 1-2 weeks. Transit time 7-10 days via FedEx air. The Heal40 is shipped by air ,and transit time is 30 days.
Merican:Ā Production time 3-4 weeks. Transit time 30 days. Air shipping available on request at an additional fee.Ā
Magique Power:Ā Production time 3-4 weeks. Transit time 30 days.
ThermaSol:Ā ThermaSol products are made to order. Estimated lead time is 6ā8 weeks, plus transit time. A custom shipping quote will be provided.
Legend Fitness:Ā Ā Manufactured to order in the USA. Typical lead time is 8-12 weeks, depending on product type and customization.
Will I be contacted before delivery?
Yes. Freight carriers will contact you in advance to schedule a delivery appointment.
What warranty and return policies apply?
All products include a manufacturer-backed warranty. Orders can be changed or canceled before shipment (except custom orders). Returns after shipment are reviewed case-by-case and may include restocking or shipping fees.



